Contact Us
Grant is coming soon and is currently in private testing. For now, use your USCIS account and official notices to check your case.
Need help with Grant? Email support@metedata.com.
Include your app version, whether you're using a Mac or iPhone, and what you need help with. Don't include passwords, sign-in codes, identity documents, or full receipt numbers in your first message. If we need sensitive information, we'll explain why and how to share it securely.
Get a copy of your data or delete your account
To request your saved data and uploaded files, correct account information, or delete your account, email from your Grant account address and tell us what you'd like us to do. We may need to verify that the account belongs to you.
In Grant Settings, open Account to use Export Account Data or Delete Account. Both options are also available on the policy update screen without accepting the update. Exports include account data and uploaded documents, but not unsynced local changes or separate iCloud files. Save anything you need before deletion. Deleting your account does not cancel an Apple subscription; cancel it separately in your Apple Account settings. Your own iCloud files and exported copies stay with you. The Privacy Policy explains what is removed.
We aim to acknowledge requests within 7 days. We normally complete verified access or deletion requests within 30 days, or sooner when applicable law requires. We will explain any lawful extension.
We can help with Grant and purchase verification. Apple handles App Store billing and refund requests. Support does not provide legal advice, check deadlines or manage your immigration case. For official case information, contact USCIS. For legal advice, contact an attorney or accredited representative.
Grant is operated by Metedata LLC, a Wyoming company. Registered mailing address: 30 N Gould St Ste N, Sheridan, WY 82801, United States.