Legal
Terms of Service
Terms for Grant, account storage, plans and purchases.
1. Who provides Grant
These Terms are between you and Metedata LLC, a Wyoming company. References to we, us or our mean Metedata LLC. Our registered mailing address is 30 N Gould St Ste N, Sheridan, WY 82801, United States. These Terms cover getgrant.app and Grant for Mac and iPhone, including private testing. Contact us at support@metedata.com.
Read these Terms and the Privacy Policy before using Grant. Creating a Grant account requires your acceptance. If you do not agree, do not create an account or use the account service.
2. Current availability
Grant is in internal testing and is not publicly available. USCIS production access has not been granted. Testing uses USCIS sandbox data. Public access to planned live case tracking, account sync and notification features depends on approval and release checks. Screenshots are illustrative; features and availability may change before release.
Keep your local and iCloud documents and use official USCIS channels for current case information.
3. What Grant does
Grant helps organize receipt numbers, notes, manual history and documents. The private Grant test service syncs account content between your devices and uses the official USCIS sandbox. Live case tracking through the official USCIS API depends on production approval. API credentials stay on the backend.
Grant is independent and is not affiliated with, endorsed by, or operated by USCIS, DHS or any government agency. Grant does not give legal advice, submit filings, determine eligibility, predict decisions or replace an attorney or accredited representative.
Do not rely on Grant for a deadline. USCIS information and alerts may be delayed, incomplete or unavailable. Read official notices, check your USCIS account and follow USCIS instructions for every filing, response, appearance and payment deadline.
Using Grant or contacting support does not create an attorney-client relationship. Support helps with the product, not your legal rights or case strategy. You are responsible for checking receipt numbers, dates, documents and status information against official records. A displayed status or missing alert does not confirm that no action is needed.
4. Accounts and authorized use
You may use Grant if you are at least 18. A person under 18 may use Grant only under the direct supervision of a parent or legal guardian who is at least 18 and accepts these Terms. A child under 13 may not create an account; a parent or guardian may track a child's case using the adult's account.
Give us accurate account information, keep your email and sign-in method current, protect your devices, and tell us promptly if your account may be compromised. Do not share sign-in codes or let others use your account to bypass their own account or plan limits.
Track only receipts you are authorized to follow: your own, a family member's with permission, or a client's when authorized. You remain responsible for the content you provide and for respecting other people's privacy and rights.
If you use Grant for an organization, you must have authority to accept these Terms for it. If you use Grant for clients, you remain responsible for your professional duties, permissions and recordkeeping. Grant does not check whether you have met those duties or authorize you to provide legal services.
Do not harass or monitor others without permission, upload unlawful or malicious content, misrepresent Grant as a government service, or bypass access controls. Do not automate, scrape, resell, overload or probe the service, evade account or purchase limits, or misuse credentials. Reverse engineering is prohibited only to the extent applicable law permits that restriction.
We may block requests, restrict features, remove unlawful content or suspend access when we reasonably believe this is needed to protect people or systems, investigate misuse, enforce these Terms or follow law. We may act without advance notice when delay could cause harm or frustrate an investigation. Where reasonable and lawful, we will explain the issue and offer a chance to resolve it.
A restriction does not remove your privacy rights. You can still email support to request access, export or deletion, subject to identity checks and any lawful limits.
5. Plans and purchases
No Grant purchase or public download is available on this website. Planned U.S. launch prices are $0 for Grant Free and $7.99/month or $59.99/year for Grant Pro. Features and prices will be confirmed at release; this preview is not a purchase offer.
The Free plan is planned to support up to 3 tracked cases, scheduled status checks, notes, manual history and account sync. The Pro plan is planned to support up to 100 tracked cases, more frequent scheduled checks, status-change notifications and account document uploads. Refresh intervals are targets and depend on USCIS access, request limits and availability.
Eligible lifetime purchases and subscriptions can be restored using Restore Purchases and the Apple Account associated with the purchase. Access depends on verification of the purchase and, for a subscription, its current entitlement.
Apple processes purchases and shows the price, currency, taxes, billing period and any trial before you confirm. That purchase display controls over a different estimate here. Subscriptions renew unless cancelled through your Apple Account before renewal. Apple handles cancellation and refund requests under its terms and applicable law. Deleting Grant or your Grant account does not cancel a subscription.
A purchase provides the features offered for that plan, subject to these Terms. It does not buy an immigration outcome, a government service or a guarantee that a case will be checked at a particular time. Nothing here limits any refund, cancellation or other right required by law or Apple's rules.
6. Your content and storage
You keep your rights to case names, notes, manual history and files you provide. You allow us to store, copy, transmit and format them only as needed to provide, secure and support Grant, follow your instructions or comply with law. You must have authority to provide that content.
This permission covers our service providers only as described in the Privacy Policy. It does not allow a sale, advertising use or unrelated use of your data. It lasts only while we hold the content under the policy's retention rules.
Grant stores supported content in your Grant account and a local device cache. Documents in your iCloud Drive remain separate from your Grant account unless you choose to upload them; their originals remain there after upload. Keep original evidence and your own backups. Grant is an organizational aid and is not an official filing repository.
7. Service limits and changes
USCIS controls API access, data and request limits. Grant may queue, cache, combine duplicate lookups, slow or pause checks, enforce storage limits or reduce refresh frequency. We explain material pauses in the app where practical. A scheduled check is not a guarantee of a new USCIS update or a delivered notification.
Private tests and preview features may change or may never launch. Grant may be unavailable during maintenance, incidents, network failures or provider outages. We may change or discontinue features, subject to purchase rights, applicable law and our policy notice and consent duties. We do not promise a service level, a fixed support response time or support for every device or operating-system version.
We do not control USCIS, Apple, your network or your devices. Their actions or failures may delay checks, sync, purchases or notifications. Keep independent copies of important records. These limits do not reduce the privacy request, breach notice or data protection duties stated in our Privacy Policy.
8. Deleting data and ending use
You may stop using Grant at any time. In Grant Settings, open Account to use Export Account Data or Delete Account. You can also email us for help with either request. Export or save anything you need before deleting your account or clearing local data. The Privacy Policy explains what an export includes, verification, timing, file cleanup, shared status retention and the separate copies you control.
Signing out normally clears the app's cached cases and content on that device; it does not delete your server account. If you decline a policy update, choosing Sign out instead keeps your local work without syncing it.
Limited references to iCloud receipt folders may remain so an optional document upload can resume. Clearing local data or deleting the account removes those references.
We may end access for serious or repeated misuse, fraud, a legal requirement or loss of required USCIS access. Where reasonable and lawful, we provide notice and an opportunity to request your data. The Privacy Policy still governs data retention, deletion and service closure. Account deletion does not stop Apple subscription billing.
9. Software and Apple terms
Metedata LLC or its licensors own Grant's software, design, name, logo and site materials. Your use does not transfer ownership or give you rights to use our branding. Other rights are reserved.
App Store downloads are licensed under Apple's Standard End User License Agreement. These Terms add rules for Grant's account service and website. They do not replace that license or Apple's Usage Rules, including any permitted Family Sharing or volume purchases. Our Privacy Policy governs our handling of your information.
Do not sell, sublicense, copy, alter or distribute Grant's software or site materials, except with our permission or as allowed by law, Apple's Usage Rules or an applicable open-source license. These limits do not restrict your rights to your own content or official government records.
These Terms are between you and Metedata LLC. Apple is not responsible for Grant's maintenance or support. Metedata LLC is responsible for the app and for addressing product and legal claims as required by law. Apple and its subsidiaries may enforce the app-license provisions as third-party beneficiaries.
10. Disclaimers and liability
To the extent allowed by law, Grant is provided as is and as available. We disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise uninterrupted or error-free service, complete or current case information, delivery of every alert, or that Grant will meet a particular need.
To the extent allowed by law, Metedata LLC and its members, managers, officers, employees and contractors are not liable for indirect, incidental, special, consequential or punitive damages related to Grant. This includes lost profits, revenue, business opportunities or data, and losses from a missed deadline or reliance on Grant, where those losses fall within the excluded categories.
To the extent allowed by law, our total combined liability, together with the people listed above, for claims arising from the same or related events is limited to the greater of US $100 or the amount you paid for Grant in the 12 months before the first event. This is one combined limit, not a separate limit for each claim or person.
These exclusions and limits apply whether a claim is based on contract, negligence or another legal theory, even if the possibility of the loss was known. They survive the end of your use of Grant.
These Terms do not exclude or limit liability for fraud, willful misconduct, gross negligence, or any liability that the law does not allow us to exclude or limit. They do not waive consumer or privacy rights, required refunds, or our duties to protect data, act on privacy requests and give required notices. Any limit applies only to the extent permitted where you live.
11. Questions and disputes
Email support@metedata.com if something is wrong so we can try to resolve it. This does not prevent you from seeking urgent relief or exercising a legal right. Applicable law and ordinary rules determine which courts may hear a dispute. These Terms do not require arbitration, select an exclusive court or waive rights that the law gives you where you live.
12. Changes and general terms
For every published revision of these Terms or the Privacy Policy, including wording corrections, Grant will show a plain-language summary and ask you to actively accept the updated policies before account sync continues. We record the policy versions and the time of your acceptance. Silence or continued use does not count as agreement.
If you decline, you can use Export Account Data or Delete Account in the update screen, or email support for help. These options do not require acceptance of the update. Choosing Sign out instead stops sync and keeps your local work.
The revision date and change note identify each update.
If part of these Terms cannot be enforced, the rest remains in effect. Failure to enforce a term once is not a waiver. Any transfer of Grant to a new owner remains subject to the Privacy Policy and applicable law.
The people protected by section 10 may enforce that section, subject to its exceptions. Except for those people and Apple as stated above, these Terms do not give enforcement rights to another person. Ownership, lawful liability limits and other terms needed to resolve an existing claim survive account closure.
September 26, 2026, revision 2: we clarified user responsibilities, product and support limits, software rights, misuse restrictions and our liability limits. The liability limit also covers the people who operate Grant. We preserved non-waivable rights and all privacy commitments. Export and deletion remain available without accepting a policy update.